‘‘Empathy isn’t soft. It’s the strongest skill a leader can have’’
Neil Francis
The Leadership Book - Acheiving the empathetic Edge
Where empathetic leadership meets creative and entrepreneurial thinking.
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What I Do
Coaching that strengthens emotional intelligence, unlocks creative thinking and brings clarity to complex leadership challenges.
My coaching blends:
30 years of real-world leadership
lived experience of resilience and reinvention
insights from my books on leadership, creativity and change
reflective, thoughtful conversation
practical tools leaders can apply immediately
This combination creates coaching that is human, grounded and genuinely transformative.
How I Work
My coaching is built around three principles:
1. Deep Listening & Insightful Questions
I help leaders slow down, think clearly, challenge assumptions and uncover what truly matters.
2. Practical Tools & Reflective Practices
Each session gives leaders techniques they can use in real situations, not theory, not jargon.
3. A Thinking Partnership, Not a Textbook Model
Leaders don’t need a formula, they need a partner who helps them see themselves and their challenges differently
‘‘When you create the right conditions, ideas appear. Creativity doesn’t happen by accident — it happens by design.”
Neil Francis
The Creative Thinking Book - how to ignite and boost your creativity
Coaching Programmes
The Empathetic Edge™
Emotional intelligence, self-awareness and presence for senior leaders.
Learn More
The Creative Edge™
Creative thinking, imagination and innovative problem-solving for leaders and team.
The Entrepreneur’s Edge™
Helping founders think clearly and build with purpose
Why Leaders Work With Me
✔ A grounded, human approach
✔ Coaching shaped by real leadership experience
✔ Emotional intelligence + creative thinking expertise
✔ Author of 6 books
✔ Reflective, practical and impactful
Let’sTalk
If you’d like to explore whether coaching could support your leadership or your organisation, I’d be happy to arrange an informal conversation over Zoom or coffee.